Speech Technology Magazine

Speech Technology Vertical Markets Guide
Aspect Software, Inc.
300 Apollo Drive

Chelmsford MA 01824
USA

PH: 978-250-7900
FAX: 978-244-7410
Visit their Web site: www.aspect.com
Profile

About Aspect

Aspect’s fully-integrated solution unifies the three most important facets of modern customer engagement strategy: customer interaction management, workforce optimization, and back-office. Through a full suite of cloud, hosted and hybrid deployment options, Aspect helps the world’s most demanding contact centers and back offices seamlessly align their people, processes and touch points to deliver remarkable customer experiences. 

Helpful Links:

Trupanion Case Study:

http://www.aspect.com/globalassets/trupanion-cs.pdf

Bridging the Game Between Front and Back Office:

http://www.aspect.com/globalassets/bridging-the-gap-between-front-and-back-office-wp.pdf

7 Critical Capabilities to Demand from Your Cloud Contact Center Provider: 

http://zipwire.aspect.com/globalassets/zipwire-seven-critical-capabilities-wp.pdf

Aspect Proactive Engagement Suite Remind and Notify: 

http://www.aspect.com/globalassets/aspect-pes-remind-and-notify-ds.pdf

Aspect Mobility: Aspect In Queue Self-Service

http://www.aspect.com/globalassets/aspect-inqueue-selfservice-ds.pdf

 

Connect with us on:

Facebook: www.facebook.com/AspectSoftware

Twitter: @AspectSoftware

LinkedIn: www.linkedin.com/company/aspect-software

 

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Articles Mentioned

Ranstad Technologies to Deploy Aspect Contact Center Solutions

Ranstad will leverage Aspect's unified IP contact center solution.
Speech Technology Digest, Posted 07 Jul 2015

Call Center Recording Market Sees Tremendous Growth

The market is predicted to grow from $1.05 billion currently to $1.6 billion by 2020.
Speech Technology News Features, Posted 12 Jun 2015

Technical Support, Speech Technologies, and the Internet of Things

The emerging SIO category offers a balance of assistance for agents and users
Voice Value, Posted 08 May 2015 - Summer 2015 Issue