Aspect’s fully-integrated solution unifies the three most important facets of modern customer engagement strategy: customer interaction management, workforce optimization, and back-office. Through a full suite of cloud, hosted and hybrid deployment options, Aspect helps the world’s most demanding contact centers and back offices seamlessly align their people, processes and touch points to deliver remarkable customer experiences.
Trupanion Case Study:
Bridging the Game Between Front and Back Office:
7 Critical Capabilities to Demand from Your Cloud Contact Center Provider:
Aspect Proactive Engagement Suite Remind and Notify:
Aspect Mobility: Aspect In Queue Self-Service
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