Speech Technology Magazine

 

Speech Technology Vertical Markets Guide
Aspect Software, Inc.

2325 East Camelback Road, Suite 700
Phoenix AZ 85016
USA

PH: (978) 250 7900
FAX: (602) 954 2294
Contact: contact@aspect.com
Visit their Web site: www.aspect.com
Profile

Aspect helps enterprises break down the walls between people, processes, systems and data sources, allowing organizations to unite around the customer journey. By developing fully native interaction managementworkforce optimization and self-service capabilities within a single customer engagement center, we enable dynamic, conversational interactions and create a truly frictionless omni-channel customer experience. Leveraging the agility of our worldwide cloud infrastructure and over 40 years of industry ingenuity, Aspect conveniently and easily connects questions to answers while helping enterprises keep service levels high and operational costs contained. For more information, visit www.aspect.com.

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Articles Mentioned

Speech Developer Platforms: Reshaping the Market By Mimicking App Stores

Want to understand what is happening with speech application development platforms? Then take a close look at smartphone application stores.
Feature, Posted 16 Apr 2018 - Winter 2018 Issue

Intelligent Virtual Assistants: Gaining Traction but Confronting Challenges in the Enterprise

Voice is becoming a common interface in the workplace as well as in the home. Business applications haven't been as prevalent. 
Cover Story, Posted 19 Mar 2018 - Winter 2018 Issue

The Future Is Full of Possibilities

As we've done now for the past few years, Speech Technology magazine is again dedicating its first issue of the new year to a preview of what's to come in our small corner of the world. We've highlighted the six technology areas where we see the most impact: speech engine, speech analytics, voice biometrics, virtual assistants, speech developer platforms, and assistive technologies.
Editor's Letter, Posted 09 Feb 2018 - Winter 2018 Issue

Robotic Process Automation Reduces Human Grunt Work

Chatbots and IVAs get all the ink, but RPA applications are vital to a smooth contact center operation
Voice Value, Posted 10 Nov 2017 - Winter 2017 Issue

Speech Solutions Can Translate into Better Medical Care

Speech translation technology can help non-native-speaker and hearing-impaired patients navigate the medical experience
In Other Words, Posted 10 Nov 2017 - Winter 2017 Issue