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Roundtable: Conversational IVRs
SPEECH TECHNOLOGY ROUNDTABLE SPONSORED WEB EVENT
 
  Conversational IVRs  
The phone is still the preferred contact channel, but how
customers are using their phones is changing dramatically.
 
TUESDAY, FEBRUARY 9, 2016 - 11:00AM PT / 2:00PM ET
Mobile devices enable people to not only talk but also touch and type their interactions, which present many new opportunities for organizations. One of them is how connected IVRs can engage and delight digital customers.

Join Aspect Software, [24]7, and Convergys in this interactive roundtable Webinar and learn how to:
  • Develop strategies to engage Millennials on the IVR channel.
  • Increase internal self-service and improve employee retention.
  • Make phone engagements smarter and more conversational.
  • Orchestrate experiences within and across channels.
REGISTER NOW to join us for this FREE roundtable Web event.

One lucky viewer will win a Google Chromecast!

Audio is streamed over the Internet, so turn up your computer speakers!



MODERATOR   SPEAKERS            
image image image image image
David Myron
Editorial Director
Speech Technology magazine
Tim Thrush
Sr. Practice Manager, Self-Service
Aspect
Brooks Crichlow
VP Product Marketing
[24]7
Allyson Boudousquie
Vice President, Market and Product Strategy
Convergys