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TUESDAY, MARCH 6, 2018 - 11:00 AM PT / 2:00 PM ET
With the ability to capture and analyze contact center interactions as they unfold, real-time speech analytics holds a lot of promise. The technology has great potential for helping companies guard against consumer protection infractions, noncompliance with internal standards, missed ID verification and disclosures, script deviations, accounting errors, missing information, customer frustration, or broken processes. This webinar will explore how the technology works and offer advice to get you started.

to attend the webinar "Real Time Speech Analytics and Regulatory Compliance."

Audio is streamed over the Internet, so turn up your computer speakers!