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THURSDAY, FEBRUARY 14 - 11 AM PT / 2 PM ET
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Artificial intelligence and machine learning are transforming many industries and technologies. Speech analytics is no exception. In fact, if you haven't been paying attention, you might be surprised by what speech analytics can do. Today, it's all about finding what you need quickly, enhancing your customer experience, and making it easier for your agents and employees to do their jobs.
Join us to explore how speech analytics can help you:
- Find data quickly with search capabilities
- Conduct real-time call monitoring to gather insights and manage agent behavior during calls
- Use speech transcription for predictive analytics
- Boost real-time automation and desktop automation
- Build a foundation for your omnichannel strategies
| MODERATOR |
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Theresa Cramer
Editor
Speech Technology |
REGISTER NOW to attend the webinar "New Uses for Speech Analytics."
Audio is streamed over the Internet, so turn up your computer speakers! |
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| SPEAKERS |
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Steve Chirokas
Director of Product and Channel Marketing
CallMiner |
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Abby Monaco
Senior Product Marketing Manager
NICE - Nexidia |
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Carmit DiAndrea
VP, Portfolio Marketing Strategy
Verint Systems, Inc. |
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