Speech Technology Magazine

 

Web Events

FREE live Web events produced by SpeechTechMag.com and Speech Tech magazine.
NOTE: If you use spam filters to protect your inbox, please take a moment right now to add Webinars@infotoday.com and/or the infotoday.com domain to your email address book, spam software white list, or mail system white list. This will help ensure that you receive confirmation messages regarding Web Event registration.

If you have already registered for this event, please click here
If you have not registered for this event, please click here to register and view the archive.

 
SPEECH TECHNOLOGY MAGAZINE SPONSORED WEBINAR
 
 

TUESDAY, MAY 8, 2018 - 11:00 AM PT / 2:00 PM ET

Artificial intelligence is quickly becoming a part of our everyday lives. Siri is in our pockets, and Alexa is in our offices. Now, a report suggests that AI-enabled ecommerce solutions can move people to shop more often, and spend more money. There is no doubt, AI is becoming an integral part of how we do business. This is especially true in customer care solutions, where speech technology has long been part of the equation but hasn't always lived up to customer expectations. Find out how AI can help your customer care solutions become more efficient and effective.

Join us for a webinar where we'll learn:
  • What's happening in AI today and where advances are impacting customer care
  • How to enable natural language understanding in your IVR and chat channel
  • The importance of maintaining conversational context during natural language conversations
  • How to use machine learning and predictive models to understand customer intent
  • How humans and machines can work together to create the ultimate intelligent virtual assistant
REGISTER NOW to attend the webinar "The Growing Role of AI and Speech in Customer Care."

Audio is streamed over the Internet, so turn up your computer speakers!


 
MODERATOR   SPEAKERS      
image image image
Theresa Cramer
Editor
Speech Technology Magazine
Allyson Boudousquie
Vice President, Market and Product Strategy
Convergys
Mary McKenna
Director, Product Management
Interactions