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SPEECH TECHNOLOGY ROUNDTABLE SPONSORED WEB EVENT
 
 
TUESDAY, NOVEMBER 14 - 11 AM PT / 2 PM ET
Protect your customer's best interests. Don't let your contact center be a front door to fraudsters. Modern social engineering techniques have crippled the effectiveness of traditional fraud prevention technologies. This webinar will examine how new technologies can help you proactively protect your customers' sensitive data. You will learn how to:
  • Identify potential fraudsters, even before transferring calls to agents
  • Leverage voice biometrics to provide authentication and fraud detection across all customer interaction channels
  • Utilize analytics to monitor and prevent fraud
Register today to attend this web event titled "Protecting Customer Experience in the Contact Center: Voice Biometrics and Beyond."

Audio is streamed over the Internet, so turn up your computer speakers!

 
SPEAKERS
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Allyson Boudousquie
Vice President, Market and Product Strategy
Convergys
 
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Dimitris Vassos
CEO / Founding Partner
Omilia
 
MODERATOR
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LaShawn Fugate
Publisher
Speech Technology magazine