Speech Technology 2010 Industry Buyer's Guide
Avaya
211 Mount Airy Road
Basking Ridge NJ 07920
USA

PH: 1-866-G0-AVAYA
Visit their Web site: www.avaya.com
 
Products
  • Avaya Intelligent Customer Routing
    How Intelligent Customer Routing leverages SIP and connects customers and agents for a differentiated customer experience.
  • Avaya Proactive Outreach
    Proactive Outreach allows businesses to automate reaching out to customers with timely, personalized information and options to serve themselves, resulting in improved service and reduced costs.
  • AAA New York Case Study
    Avaya designs a high-performance customer service solution for AAA.
Profile

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.

This company is listed in the following categories:
AnalyticsAuthoring EnvironmentsAuto Attendant SolutionsCall Center Solutions
Computer Telephony Integration (CTI)Managed ServicesMobile SolutionsPackaged Applications
Platform Providers/HostingProfessional Services/ConsultingSpeaker Verification/BiometricsSpeech Recognition
Speech Solution IntegrationSpeech to TextText to SpeechVoice over IP (VoIP)
Voice Prompt Recording ServicesVoice User Interface (VUI) Design
Articles Mentioned
 


MarketPlace - Sponsored Links
ITIResearch.com
A collection of market research and reports for executive management and business & IT professionals