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CallMiner Awarded Speech Recognition Patent 
The speech analytics vendor yesterday announced it was granted a patent that would allow speech recognizer outputs to increase accuracy with a new algorithm.
News Feature,
Posted 24 Apr 2008
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Call Recording and Analytics
Call recording and analytics solutions offer unparalleled insight into customer interaction. Companies can use that information to increase customer loyalty and satisfaction.
Speech Solutions,
Posted 01 Apr 2008
- April 2008 Issue
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