Speech Technology 2011 Industry Buyer's Guide

Cisco
170 West Tasman Drive
San Jose CA 95134
USA

PH: 800-553-6387
FAX:
Contact: jefcampb@cisco.com
Visit their Web site: www.cisco.com/go/cc

Profile

Cisco Collaboration solutions improve team and customer experiences, helping you drive innovation. Cisco Unified interactive voice response (IVR) products provide speech-enabled self-service for standalone IVR, or seamlessly integrated with a contact center. Cisco MediaSense delivers network-based multimedia capture for speech analytics applications that can dramatically improve customer care.

This company is listed in the following categories:

Analytics

Call Center Solutions

Computer Telephony Integration (CTI)

Voice over IP (VoIP)

Articles Mentioned

AVST Unveils Product Line for SMBs

Adds enterprise-class mobility and speech solutions to UC platform.
Industry News, Posted 01 Feb 2012

AT&T Launches Cloud-Based Unified Communications Services

Services integrate collaboration tools.
Industry News, Posted 25 Jan 2012

UC Market to Reach $27.3 Billion This Year

The unified communication and collaboration market sees growth despite challenges.
News Feature, Posted 04 Jan 2012

Strategic Products and Services, Imagine Technologies Finalize Merger

The combined companies will offer a host of communications and contact center products.
Industry News, Posted 13 Dec 2011

Alcatel-Lucent Unveils Mobile Capabilities for Genesys

One piece of Alcatel-Lucent's Enterprise Business Unit, Genesys Telecommunications Labs, received the equivalent of a corporate makeover that places it at the forefront of the mobile revolution.
FYI, Posted 01 Nov 2011 - November/December 2011 Issue

... Read More Articles Mentioned

[Buyer's Guide Home] | [Participation Info]