SpeechTechMag.com

Speech Technology 2008 Industry Buyer's Guide

Cisco
Corporate Headquarters
170 West Tasman Drive
San Jose CA 95134
USA

PH: 1-800-553-6387
FAX: 408-527-7235
Contact: cvp-pre-sales@cisco.com
Visit their Web site: www.cisco.com/go/cvp

Profile

Cisco Systems is the world leader in IP-based contact center solutions for businesses of all sizes. The Cisco Unified Customer Contact Solutions portfolio includes both time-division multiplexing (TDM)- and IP-based voice self- and assisted-service solutions for large and midsize contact centers. For more information, visit www.cisco.com/go/cvp

This company is listed in the following categories:

Analytics	Authoring Environments	Auto Attendant Solutions	Call Center Solutions
Carrier/Service Provider	Computer Telephony Integration (CTI)	Desktop Applications	Managed Services
Packaged Applications	Platform Providers/Hosting	Professional Services/Consulting	Speech Recognition
Speech Solution Integration	Voice over IP (VoIP)	Voice User Interface Design

Articles Mentioned

AVST Unveils New CallXpress Version

CallXpress 7.91 features enhanced interoperability in complex environments; supports hands-free legislation with speech-enabled personal assistant
Industry News, Posted 08 Jul 2008

BearingPoint to Provide Non-Emergency Contact Center for Toronto

Listen to this article in TTS, powered by Loquendo

Multi-million dollar contract will involve the second-largest 311 call center in North America.
News Feature, Posted 20 Jun 2008

Maxing Voice with WiMAX

In an effort to accelerate the widespread rollout of the WiMAX 4G network, Alcatel-Lucent, Cisco, Clearwire, Intel, Samsung Electronics, and Sprint announced the formation of the Open Patent Alliance (OPA).
News Feature, Posted 09 Jun 2008

CyberTech Launches New Recording Technologies

Company adds screen recording and evaluation applications to its voice and data solutions.
Industry News, Posted 20 May 2008

Cómo

Why word-for-word translations just don't work.
Cover Story, Posted 01 May 2008 - May 2008 Issue

... Read More Articles Mentioned

[Buyer's Guide Home] | [Participation Info]