Speech Technology 2010 Industry Buyer's Guide

ClickFox
3445 Peachtree Road
Suite 1250
Atlanta GA 30326
USA

PH: +1-877-256-3761
FAX: 404-351-2080
Contact: info@clickfox.com
Visit their Web site: www.clickfox.com

Profile

ClickFox is the defining leader of customer experience analytics (CEA) software and solutions. The patented CEA behavioral analysis engine provides a visually intuitive
mapping of all customer interactions—from IVR, retail, Web, and call center, to handheld devices and interactive kiosks—uncovering hidden connections and bottom-line customer insights for dramatic ROI.

This company is listed in the following categories:

Analytics

Call Center Solutions

Managed Services

Professional Services/Consulting

Articles Mentioned

ClickFox Partners with Greenplum

Listen to this article in TTS, powered by Loquendo

The partnership looks to enable companies to better manage and analyze customer experience.
News Feature, Posted 09 Sep 2009

ClickFox Announces Three CEA Business Solutions

The offerings aim to help enterprises carve out operational costs and boost customer experience and retention.
Industry News, Posted 06 May 2009

Emerging Analytics Tools Could Cut Costs by 10 Percent

Customer experience analytics are expected to make a big splash in the next three years, DMG predicts.
FYI, Posted 01 May 2009 - May 2009 Issue

Taming the Multichannel Monster

The right tools and technologies can bring together all of your customer contact channels seamlessly.
Feature, Posted 02 Apr 2009 - March/April 2009 Issue

Automated Testing Solutions

There are a wide variety of testing solutions available to examine speech IVRs and provide precise, actionable data with which enterprise customers can enact improvements.
Speech Solutions, Posted 01 May 2008 - May 2008 Issue

... Read More Articles Mentioned

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