In September 2008, Intervoice joined forces with Convergys (NYSE: CVG) to become the global leader in relationship management, providing solutions that drive more value from the relationships companies have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for its customers. For 25 years, Convergys' unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to its customers that now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for eight consecutive years. With global headquarters in Cincinnati, Ohio, Convergys has approximately 75,000 employees in 84 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. While Intervoice has performed well independently for 25 years, the marriage of Intervoice with Convergys accelerates both companies ability to drive their customers' success. Together, they partner with companies to strengthen their relationships with customers and employees through a portfolio of software and professional services that enables innovative voice portal, IP contact center, hosted and mobile messaging, and self-service applications, whether on-premise, hybrid or hosted, that empower millions of people every day.