Genesys, an Alcatel-Lucent company, is 100 percent focused on software for customer interactions. Genesys provides an integrated software suite for dynamic environments, automatically adjusting to balance corporate resources, marketing goals, and customer needs. With 3,300 enterprise customers in 80 countries, Genesys directs more than 100 million customer interactions every day. Genesys helps stop customer frustration, drive efficiency, and accelerate business innovation. For more information, visit us at www.genesyslab.com.