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Message Technologies, Inc. (MTI) helps companies improve business performance using interactive voice response (IVR) and speech technologies. Since 1982, more than 2,000 companies have counted on us for affordable, best-of-breed IVR and speech application design, development and hosting solutions. MTI also partners with leading speech application developers to provide a reliable hosted infrastructure to support their customer solutions.
Broad Capabilities MTI handles every part of the IVR spectrum—application design, development and hosting, trunk and platform provisioning, monitoring, physical and logical security, co-location, and live agent services.
Configurable Applications We help companies streamline call center operations with applications like MTI's AssuredVoice Store Greeter and Store Locator, and currently have applications which handle millions of calls.
Custom IVR Solutions MTI's Professional Services Group routinely engages in turnkey speech application design and development. Two decades in the industry have made us specialists in balancing rapid deployment with production stability, and we are well-positioned to develop expertly crafted applications. MTI has developed custom applications for large long-distance carriers, power utilities, pharmaceutical companies, financial institutions, and retailers. Our team has broad experience with VoiceXML, Microsoft Office Communications Server .NET, and SQL Server.
Best of Breed Platforms MTI partners with industry leading vendors such as Genesys, Microsoft, Nuance and IBM to ensure customers benefit from best-of-breed technologies at every level.
Highly Available Hosted Infrastructure What sets MTI apart? Reliability—99.99% uptime and redundant infrastructures; Responsiveness—24/7 rapid support; Service Quality—dedicated project managers take responsibility for planning and deploying applications.
To learn more about us, please visit www.messagetech.com.
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