Speech Technology 2008 Industry Buyer's Guide
Message Technologies, Inc. (MTI)
1995 North Park Place
Meridian 5th Floor

Atlanta GA 30339
USA

PH: 1-800-868-3684
FAX: 1-770-240-7474
Contact: darrell.knight@messagetech.com
Visit their Web site: www.messagetech.com
 
Profile

Message Technologies, Inc. (MTI) helps companies improve business performance using interactive voice response (IVR) and speech technologies. Since 1982, more than 2,000 companies have counted on us for affordable, best-of-breed IVR and speech application design, development and hosting solutions. MTI also partners with leading speech application developers to provide a reliable hosted infrastructure to support their customer solutions.

Broad Capabilities
MTI handles every part of the IVR spectrum—application design, development and hosting, trunk and platform provisioning, monitoring, physical and logical security, co-location, and live agent services.

Configurable Applications
We help companies streamline call center operations with applications like MTI's AssuredVoice Store Greeter and Store Locator, and currently have applications which handle millions of calls.

Custom IVR Solutions
MTI's Professional Services Group routinely engages in turnkey speech application design and development. Two decades in the industry have made us specialists in balancing rapid deployment with production stability, and we are well-positioned to develop expertly crafted applications. MTI has developed custom applications for large long-distance carriers, power utilities, pharmaceutical companies, financial institutions, and retailers. Our team has broad experience with VoiceXML, Microsoft Office Communications Server .NET, and SQL Server.

Best of Breed Platforms
MTI partners with industry leading vendors such as Genesys, Microsoft, Nuance and IBM to ensure customers benefit from best-of-breed technologies at every level.

Highly Available Hosted Infrastructure
What sets MTI apart? Reliability—99.99% uptime and redundant infrastructures; Responsiveness—24/7 rapid support; Service Quality—dedicated project managers take responsibility for planning and deploying applications.

To learn more about us, please visit www.messagetech.com.

This company is listed in the following categories:
Call Center SolutionsCarrier/Service ProviderManaged ServicesOutsourced Services
Platform Providers/HostingProfessional Services/ConsultingSpeaker Verification/BiometricsSpeech Recognition
Speech Solution IntegrationSpeech to TextText to SpeechVoice over IP (VoIP)
Voice User Interface Design
Articles Mentioned
Hosted Speech Solutions
Speech Solutions, Posted 01 Jun 2008 - June 2008 Issue
MicroAutomation Releases Hosted Application for Healthcare Insurance Providers
MicroAutomation recently began marketing a hosted, automated solution for use in healthcare insurance companies' wellness and disease management programs. MicroAutomation partnered with Message Technologies, Inc., (MTI) to provide hosting services for the solution.
Industry News, Posted 02 Jan 2008
Fluency Voice Expands Hosted Speech Self-Service Solutions to North America
Fluency Partners with Message Technologies to make speech self-service more accessible in North America.
Industry News, Posted 31 Oct 2007
MTI, Fastrak Retail Create Virtual Sales Associate
New in-store signage interacts with customers using natural language speech technologies.
News Feature, Posted 11 Jun 2007
MTI Expands Retail Marketshare
Partnership expands use of speech recognition to back-office systems.
Industry News, Posted 19 Jan 2007
... Read More Articles Mentioned
 


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