Speech Technology 2008 Industry Buyer's Guide
SpeechCycle
26 Broadway
11th Floor

New York NY 10004
USA

PH: 1-646-826-2300
FAX: 1-646-826-2301
Contact: info@speechcycle.com
Visit their Web site: www.speechcycle.com
 
Profile

SpeechCycle resolves complex calls with engaging natural language voice recognition and web services integration. Callers become "immersed" in automated dialogs that seem personalized due to issue detail and features such as flexible prompt management and repeat caller identification. SpeechCycle delivers exceptional customer satisfaction within hosted or managed service deployment models.

This company is listed in the following categories:
Call Center SolutionsComputer Telephony Integration (CTI)Managed ServicesOutsourced Services
Packaged ApplicationsPlatform Providers/HostingSpeech RecognitionSpeech Search
Voice User Interface Design
Articles Mentioned
This Time, It's Personal
What you can do to make your system more customer-friendly.
Cover Story, Posted 15 Jul 2008 - July/August 2008 Issue
SpeechCycle Delivers for Tellme CustomersListen to this article in TTS, powered by Loquendo
SpeechCycle and Microsoft subsidiary Tellme announced a partnership in which SpeechCycle will deliver its Rich Phone Applications (RPAs) on Tellme's hosted IVR platform.
News Feature, Posted 09 Jul 2008
Market Spotlight: Contact Centers
Centers of Connectivity
FYI, Posted 01 Jun 2008 - June 2008 Issue
A New Set of Call Center MetricsListen to this article in TTS, powered by Loquendo
SpeechCycle's Caller Experience Index creates a numerical score that assesses the efficacy of call center solutions.
News Feature, Posted 20 May 2008
Speech on a Network
Tear down the silos before adding voice to a services-oriented architecture.
Feature, Posted 01 May 2008 - May 2008 Issue
... Read More Articles Mentioned
 


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