| Speech Technology 2008 Industry Buyer's Guide |
83 Baker Street
London W1U 6AG England
United Kingdom
PH: +44 870 876 0870
FAX: +44 289 057 1101
Contact: info@speechstorm.com
Visit their Web site: www.speechstorm.com
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SpeechStorm delivers advanced telephony solutions enabling the modern contact-centre to expand service capabilities, dynamically manage and improve customer service and actively reduce operational cost without any impact to the customer experience.
Our suite of assisted-service applications provides seamless integration to existing system reducing agent talk-time and dramatically expanding your service capabilities.
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| Articles Mentioned |
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Northern Ireland Electricity Powers Customer Service with Voice
The arrival of competition in the energy market drove Northern Ireland Electicity (NIE) Supply, a power utility serving 758,000 home and business customers in Northern Ireland, to implement a speech-enabled customer self-service application recently.
News Feature,
Posted 12 Oct 2007
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