Upcoming Events

Need a better understanding of speech technology? Want to know what speech technology has done for companies like yours? Here's a list of shows and conferences coming to a city near you.

April
Apr 22
thru
Apr 23
Mobile Voice Conference
San Francisco, California
Visit: Web site
E-mail: peggie@avios.org

The Mobile Voice Conference (formerly the Voice Search Conference) will be held April 22-23, 2010, in San Francisco, California (www.mobilevoiceconference.com). It will examine the use of speech technology in the user interface and in applications sparked by the growing use of the mobile phone, and its effects on other areas, including changing expectations of automation in call centers. The conference is organized by the Applied Voice Input/Output Society (AVIOS) (www.avios.org), and Bill Meisel’s TMA Associates (www.tmaa.com).


May
May 26
thru
May 27
SpeechTEK Europe 2010
Copthorne Tara Hotel • London, UK
Visit: Web site
E-mail: europe@speechtek.com

SpeechTEK Europe 2010 logo

SpeechTEK Europe will feature two packed days of conference sessions, keynotes and case studies plus an exhibit hall showcasing leading vendors and solutions providers, dedicated to bringing European buyers and sellers together in a focused setting.

Speech technology has become a strategic asset for today’s enterprises. As a tool for reducing cost and improving performance, customer service and satisfaction, speech technology is unequalled, but its versatility reaches beyond call centres and it is now widely deployed in communications, promotion, security and privacy, and information access.

  • Join us in London for SpeechTEK Europe 2010 and see for yourself how different business environments are succeeding with speech technology
  • Learn from the latest ideas, technologies, services, and solutions offered by world-leading industry experts in this rapidly-changing industry
  • Evaluate and experience, firsthand, the services you’ll need – and how to implement them
  • Meet your global peers already successfully using speech technology to drive competitive success
  • Understand how speech technology can benefit your organisation and how it shapes the future

 For more information please visit us at www.SpeechTEK.com/Europe.


August
Aug 02
thru
Aug 04
CRM Evolution 2010
New York, NY
Visit: Web site
Phone: 1-800-300-9868 or 609-654-6266
E-mail: custserv@infotoday.com

Your Next Great Career Move Begins with CRM Evolution 2010

Join us at the New York Marriott Marquis in August as we continue to explore the many ways CRM can improve the way you do business.

This year's event will cover:

  • Low-cost/high-impact CRM efforts
  • Strategies to build customer satisfaction, loyalty, and advocacy
  • How to increase customer profitability
  • Effective CRM analytics strategies
  • Improving customer engagement/interaction efforts
  • Innovative marketing campaigns
  • Successful sales strategies
  • Mobile CRM best practices
  • Making a business case for Social Media/Web 2.0 initiatives
  • Practical examples of how companies are succeeding with social media
  • What is cloud computing?  Apps vs. Infrastructure - who has them, who doesn't?
  • Successful CRM metrics, techniques, and methodologies
  • Common CRM pitfalls and how to avoid them
  • Integrating CRM across the organization for maximum impact
  • Deployment to adoption best practices
  • Global CRM implementations
  • Building consensus between business and IT teams
  • Technology trends (i.e. on-demand CRM, unified communications, open-source CRM, SOA strategies, and more)   
  • How to manage organizational change
  • Subscribe to CRM Event News for updates on the program, sessions, registration and much more at http://www.CRMevolution2010.com

     


    Aug 02
    thru
    Aug 04
    SpeechTEK 2010
    New York, NY
    Visit: Web site
    Phone: 1-800-300-9868 or 609-654-6266
    E-mail: custserv@infotoday.com

    BREAKING THE SPEECH BARRIER
    Positioned for Recovery. Primed for Growth.

    The barriers for speech technologies are falling! Join us at SpeechTEK 2010 to explore the rapidly expanding opportunities for speech technology as a vital part of today’s multimodal and cross-channel world.

    SpeechTEK is the premier venue for interacting with speech industry experts, vendors, and peers. Our emphasis is on the effective use of speech in cooperation with other technologies to provide valuable interactions. Attendees will learn effective strategies for design, evaluation, implementation, and maintenance of speech technologies.

    This year's event will cover:

    • Multimodal Implementations
    • Cross-Modal Strategy
    • Mobile Devices
    • Using Speech to Drive Value in a Recovering Economy
    • Speech Analytics
    • Voice Biometrics & Speaker Verification
    • Voice and Multimodal Interaction Design
    • Text-to-Speech Synthesis
    • Case Studies from Customers Using Speech
    • New Trends in Hosted Solutions
    • Personalization and Customization
    • Speech and Multimodal Standards
    • Understanding & Measuring User Experience
    • Outbound Calling
    • Security and Trust Issues
    • Challenges and Techniques for Multilingual Speech Applications
    • New Technologies to Be Released by 2012

    Subscribe to SpeechTEK Event News for updates on the program, sessions, registration and much more at http://www.SpeechTEK.com



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