| SPEECH TECHNOLOGY MAGAZINE SPONSORED WEBINAR |
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TUESDAY, MAY 8, 2018 - 11:00 AM PT / 2:00 PM ET
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Artificial intelligence is quickly becoming a part of our everyday lives. Siri is in our pockets, and Alexa is in our offices. Now, a report suggests that AI-enabled ecommerce solutions can move people to shop more often, and spend more money. There is no doubt, AI is becoming an integral part of how we do business. This is especially true in customer care solutions, where speech technology has long been part of the equation but hasn't always lived up to customer expectations. Find out how AI can help your customer care solutions become more efficient and effective.
Join us for a webinar where we'll learn:
- What's happening in AI today and where advances are impacting customer care
- How to enable natural language understanding in your IVR and chat channel
- The importance of maintaining conversational context during natural language conversations
- How to use machine learning and predictive models to understand customer intent
- How humans and machines can work together to create the ultimate intelligent virtual assistant
REGISTER NOW to attend the webinar "The Growing Role of AI and Speech in Customer Care."
Audio is streamed over the Internet, so turn up your computer speakers!
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| MODERATOR |
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Theresa Cramer
Editor
Speech Technology Magazine |
Allyson Boudousquie
Vice President, Market and Product Strategy
Convergys |
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Mary McKenna
Director, Product Management
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