Customer service personnel need to be trained to detect and react to deepfake phishing attempts. (Featured on SmartCustomerService.com.)
30 Jan 2024
Speech-to-text services have gained accuracy, but scaling will require additional compute power.
John Hughes //
13 Jun 2023
The development of voice control language processing and available applications will impact seniors' ability to safely age in place.
Mehul Kochar //
10 Jan 2023
Companies can leverage automated voice in new ways, building fuller, more authentic connections with their audiences.
Rupal Patel //
13 Sep 2022