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Usability Testing

Usability Testing Solutions make sure that speech-enabled systems are performing properly and meeting user expectations. See below for the latest news, trends, and solutions about usability testing.

Features
Industry Voices

The Need for Continuous Speech Recognition Testing

Conversational AI and voice have to be tested to ensure that they work flawlessly.

Software Inside the Hardware: Unlocking the Skills in a VUI

Much as developers rushed to put new apps onto Apple's App Store in 2009, we're seeing a bit of a gold rush to develop new skills for voice assistants. But developing for a VUI is an entirely different challenge.

Avoid Being Fooled by Parlor Tricks: The Necessity of Real-World Environment Testing for ASR

Voice assistant's ability to perform in varied, and often difficult, sound environments will be a key pillar for the sector's success. The sheer scale of distribution for voice assistants means they are going to be used in many different situations and environments, many of which require them to adapt to the variability of the scenarios, which is a huge risk for this emerging market.

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Assessing IVAs: How Do You Determine Which One Is Right for You?

There's still a lack of official standards, but some promising metrics have emerged