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Speech Technology Magazine Cover

Fall 2020

Magazine Features

Voice Search Sees Business Boost

Companies are starting to use voice search for internal operations, but challenges remain.

Curbing Speech Data Overreach

More regulation is needed to protect voice data privacy and security, experts agree

COLUMNS:

Editor's Letter

Let’s Take Action Before It’s Too Late

Has technology reached a point where it's nearly impossible to rein in, where legislation will never be able to catch up with the speed of advancing technology and innovation?

Forward Thinking

Businesses’ Voice Assistants Are Coming to a Smart Speaker Near You

Soon it will be de rigueur for every business to have its own IVA.

Voice Value

When IVRs Discriminate: A Case Study

What happened when a plaintiff took on a big telecom. The first in a two-part series.

FYI

Voicebots Outperformed Humans in COVID Detection

Leveraging VOIQ's artificial intelligence-powered voice software to have conversations with citizens over the phone, Colombia became the first country globally to use voicebots at this scale to diagnose millions of individuals within a matter of hours vs. weeks or months with a solely human-powered team.

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