Speech Technology Magazine Cover

Fall 2017 Issue

Magazine Features

The 2017 Speech Industry Awards

The 2017 Speech Industry Luminaries

The 2017 Speech Industry Luminaries: Tom Ash

The 2017 Speech Industry Luminaries: Yishay Carmiel

The 2017 Speech Industry Luminaries: Jeh Daruvala

The 2017 Speech Industry Luminaries: Rand Hindi

The 2017 Speech Industry Luminaries: Dimitris Vassos

The 2017 Speech Industry Star Performers

The 2017 Speech Industry Star Performers: Acapela

The 2017 Speech Industry Star Performers: Amazon

The 2017 Speech Industry Star Performers: AppTek

The 2017 Speech Industry Star Performers: Beyond Verbal

The 2017 Speech Industry Star Performers: Canary Speech

The 2017 Speech Industry Star Performers: Cobalt

The 2017 Speech Industry Star Performers: Google

The 2017 Speech Industry Star Performers: IBM

The 2017 Speech Industry Star Performers: Microsoft

The 2017 Speech Industry Star Performers: Nuance

The 2017 Speech Industry Star Performers: rSpeak

The 2017 Speech Industry Star Performers: Sensory

The 2017 Speech Industry Implementation Awards

The 2017 Speech Industry Implementation Awards: FirstEnergy

The 2017 Speech Industry Implementation Awards: Nebraska Medicine

The 2017 Speech Industry Implementation Awards: State Collection Service

COLUMNS:

Editor's Letter

Speech Is Gaining Invisibility

But it is taking on the role of disruptor, not disruptee

The Business Case

Voice Biometrics Can Secure Hassle-Free Caller Verification

It minimizes fraud and makes ID'ing customers an easier process. The big challenge: educating the market

Forward Thinking

Ambiguity, the Illusion of Translation, and AI

Will artificial intelligence result in our losing something in the way we make sense of and debate the meaning of text?

Inside Outsourcing

Speech Recognition Is Still Hard Work—and Reliant on People

Humans are a bigger challenge to decipher than we think we are, even for AI-equipped systems

Interact

The Next Stop for the Voice-First Movement? Customer Care

The growth of Alexa, Google Assistant, and Siri means that customer care is coming (back) to the voice channel

A View from AVIOS

Human vs. Artificial Intelligence: Both Can Wind Up Winning

The best customer care speech solutions leverage machines and live agents working together

Voice Value

Voice Data Collection Must Be Transparent

Consumers need to know whether their data will be used, and for what purpose

FYI

Marketers Are Unprepared for Voice Search

Voice search is becoming more popular, but too many marketers aren't considering it

Overheard/Underheard

Under-the-radar speech news

Voice Biometrics Needs to Adapt

Accuracy has been a top-of-mind concern

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