Fall 2017 Issue
Magazine Features
The 2017 Speech Industry Awards
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Luminaries
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Luminaries: Tom Ash
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Luminaries: Yishay Carmiel
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Luminaries: Jeh Daruvala
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Luminaries: Rand Hindi
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Luminaries: Dimitris Vassos
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Star Performers
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Star Performers: Acapela
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Star Performers: Amazon
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Star Performers: AppTek
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Star Performers: Beyond Verbal
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Star Performers: Canary Speech
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Star Performers: Cobalt
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Star Performers: Google
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Star Performers: IBM
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Star Performers: Microsoft
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Star Performers: Nuance
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Star Performers: rSpeak
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Star Performers: Sensory
The Editors of Speech Technology //
26 Aug 2017
The 2017 Speech Industry Implementation Awards
The Editors of Speech Technology //
27 Aug 2017
The 2017 Speech Industry Implementation Awards: FirstEnergy
Kai Flanders //
27 Aug 2017
The 2017 Speech Industry Implementation Awards: Nebraska Medicine
Jean Thilmany //
27 Aug 2017
The 2017 Speech Industry Implementation Awards: State Collection Service
Phillip Britt //
27 Aug 2017
COLUMNS:
Editor's Letter
Speech Is Gaining Invisibility
Leonard Klie //
27 Aug 2017
But it is taking on the role of disruptor, not disruptee
The Business Case
Voice Biometrics Can Secure Hassle-Free Caller Verification
Donna Fluss //
27 Aug 2017
It minimizes fraud and makes ID'ing customers an easier process. The big challenge: educating the market
Forward Thinking
Ambiguity, the Illusion of Translation, and AI
Moshe Yudkowsky //
27 Aug 2017
Will artificial intelligence result in our losing something in the way we make sense of and debate the meaning of text?
Inside Outsourcing
Speech Recognition Is Still Hard Workâand Reliant on People
Kevin Brown //
27 Aug 2017
Humans are a bigger challenge to decipher than we think we are, even for AI-equipped systems
Interact
The Next Stop for the Voice-First Movement? Customer Care
Dan Miller //
27 Aug 2017
The growth of Alexa, Google Assistant, and Siri means that customer care is coming (back) to the voice channel
A View from AVIOS
Human vs. Artificial Intelligence: Both Can Wind Up Winning
Michael Johnston //
27 Aug 2017
The best customer care speech solutions leverage machines and live agents working together
Voice Value
Voice Data Collection Must Be Transparent
Robin Springer //
27 Aug 2017
Consumers need to know whether their data will be used, and for what purpose
FYI
Marketers Are Unprepared for Voice Search
The Editors of Speech Technology //
29 Aug 2017
Voice search is becoming more popular, but too many marketers aren't considering it
Overheard/Underheard
Leonard Klie //
29 Aug 2017
Under-the-radar speech news
Voice Biometrics Needs to Adapt
Leonard Klie //
29 Aug 2017
Accuracy has been a top-of-mind concern