Vertical Markets Spotlight: Speech in Financial Services
13 Jun 2022
Commerce, convenience, and compliance top banking's use of voice.
Vertical Markets Spotlight: A Special Report
13 Jun 2022
Speech Technology magazine's roundup of the speech innovation taking place in eight industry verticals.
Deepfakes: The Latest Trick of the Tongue
07 Apr 2022
Tips to protect your organization against the growing threat of speech deepfakes.
2022 State of the Speech Technology Industry
17 Feb 2022
The latest developments and trends in seven important sectors.
The 2022 State of Voice Biometrics
17 Feb 2022
Technology expansion goes beyond the contact center.
The 2022 State of Artificial Intelligence
17 Feb 2022
Accuracy improves, but privacy concerns loom.
Building a Voice Brand Is a Sound Policy
01 Nov 2021
As more marketing moves to audio channels, companies need a unified voice.
The Top Speech Technologies and Vendors: The 2021 Speech Industry Awards
02 Aug 2021
Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.
2021 Speech Industry Award Winner: Red Box Thinks Outside the Box
02 Aug 2021
England-based voice specialist Red Box began the past 12 months by launching Conversa, an open enterprise voice platform that lets users listen to, share, and act on enterprise-wide audio and media data.
Speech Technology Inches Closer to the Edge
12 May 2021
An emerging computing paradigm, edge computing, promises to improve response time, lower costs, and enhance security, but the ecosystem is immature.
2021 State of the Speech Technology Industry
04 Feb 2021
The latest developments and trends in seven important sectors
The State of Speech Analytics
04 Feb 2021
Technology now looks at more than what the customer said
The State of Voice Biometrics
04 Feb 2021
Vendors need to respond to increasingly sophisticated threats
The State of Intelligent Virtual Assistants
07 Feb 2020
IVA vendors shift from a horizontal to a vertical focus
The State of Voice Biometrics
07 Feb 2020
Voice biometrics moves downstream
The State of Artificial Intelligence
07 Feb 2020
As AI becomes ubiquitous, voice technologies improve and expand into more areas
Embedding Speech Biometrics on Devices
07 Jan 2019
Voice biometrics just might be the next great hope in securing data and other content. But as people use their mobile devices for more and more, embedding speech biometrics on these devices becomes more important
2018 SPEECH TECHNOLOGY IMPLEMENTATION AWARD: ISRAEL DISCOUNT BANK
27 Aug 2018
Letting Customers Send Their Money Where Their Mouth Is.
Speech Technology in the Field: Case Studies in Speech Recognition, AI, IVR, Chatbots, and more
05 Sep 2018
As part of this year's Speech Industry Awards issue, we wanted to give some attention to the many innovative uses of speech technology—and, more broadly, artificial intelligence (AI)—we've seen throughout the year in almost every industry vertical. Read on to find out more about just a few of the implementations that caught our eye in 2018.
Speech Compliance Branches Out from the Contact Center into the Enterprise
01 May 2018
As industry regulations increase in number, corporations look to speech to ensure adherence