Mitigating TDMA Noise in Microphone Lines

Here are a few countermeasures that designers can incorporate to mitigate TDMA noise without affecting the signals.

Transforming Customer Interactions with Conversational Insight

Rethinking Voice in a Digital World

For years, investments in the voice channel have taken a backseat to digital. But thanks to the rise of IoT devices and AI-driven conversational experiences in the consumer realm, organizations must rethink the role of voice.

Video: Implications of a Speech UI

Grand Studio Lead Designer Diana Deibel discusses the ethical implications of speech UIs and remaining cognizant of the inherent human elements of speech and conversation in this clip from her presentation at SpeechTEK 2019.

Software Inside the Hardware: Unlocking the Skills in a VUI

Much as developers rushed to put new apps onto Apple's App Store in 2009, we're seeing a bit of a gold rush to develop new skills for voice assistants. But developing for a VUI is an entirely different challenge.

Humanizing Voice Technology to Connect with Patients

Wolters Kluwer Health turned to VUI to keep patients engaged, on-track and, ultimately, healthy. Along the way, the team also discovered empathy in technology.

Guidelines for Designing Chatbots (Video)

Ulster University Professor Michael McTear identifies key resources for chatbot design best practices as well as tools and frameworks for building voice-user interfaces in this clip from SpeechTEK 2018.