With Conversational AI, the Standards Work Heats Up

The W3C has published recent standards that will impact AI-powered speech applications.

ChatGPT: Why the Hype and How Does It Affect Speech Technology?

The AI chatbot is a fascinating step forward, and soon it could be much more,

When Conversational Assistants Meet: Delegating, Mediating, and Channeling

How can voice assistants be made to cooperate with each other?

Enduring AI-Powered Retail Trends for 2022

Digital engagement will continue to enhance retail, both in the store and online.

Breakthroughs in Speech Are Just Beginning

Our writers consulted with industry experts across the major sectors of the speech technology landscape to determine the state of the industry

Infusing AI and Speech into the Mobile Retail Customer Experience

AI-powered apps are employing speech as part of an all-important omnichannel approach

Consumer Voice Apps and Smart Devices Lead the Way for Speech Tech

Interface and data security challenges remain, however

Voice-First User Interfaces Speak to the Omnichannel Future

Screen- and voice-oriented devices are becoming one and the same

Is App Development Moving Toward User Interface Management Systems?

App developers' jobs might be getting less complicated, again

AAC Tech Can Help Those with Speech Disabilities Navigate Public Places

Augmentative and alternative communication puts control in the hands of people with speech disabilities, and that should be good for businesses, too

Voice Tools Could Help Brick-and-Mortar Retail Remain Relevant

Stores need to embrace technology to help the customer experience and bring back shoppers

Companies Will Need to Make the Most of #VoiceFirst

Voice will become the interface of choice in industries far outside consumer electronics, and the possibilities are endless.

Growing the Pool of Speech Developers

College students combine creativity with hands-on learning.

With Product Companion Apps, the Mobile Future Looks Even Brighter

Up-and-coming tools add new accessibility to product information.

Why Physicians Dislike Speech Recognition and EHRs

3 Developing Speech Technology Trends for 2014

The Evolution of Speech Recognition

Meeting the demand for natural language interaction is becoming easier—and essential.

A Foolish Consistency in User Interfaces

When serving customers, a little change can be a good thing.

Smartphones and Privacy Versus Progress

With personal information more available than ever, where do we draw the line?

Omnichannel Contact Centers Embrace Speech

Suddenly, the technology is everywhere.