Audium Completes Interoperability Testing with Cisco
NEW YORK , NY - Audium 3 met the Cisco AVVID (Architecture for Voice and Video Integrated Data) Partner Program test criteria for interoperability with the Cisco Internet Service Node (ISN), version 2.1.
"With the integration of Audium 3 with the Cisco ISN product, customers can receive a suite of network elements that are unmatched in the market, surpassing the competition in providing choices to customers for application development and reusability," noted Mark Plakias, Senior Analyst at Zelos Group. "The combination of Audium's Java-based platform and Cisco ISN for TDM or IP environments should put the industry on notice that these companies are taking speech and next-generation IVR to a new level."
Audium joins the Cisco AVVID Partner Program as a Contact Center
participant. Through participation in the program, Audium provides a complete voice application development package that will help users of Cisco ISN launch more VoiceXML applications that provide better automated self service by sharing information with existing enterprise systems.
The Cisco AVVID Partner Program sets criteria for interoperability testing and helps product and services firms to deploy business solutions. The program provides enterprise customers with information regarding Cisco AVVID partner products and services that the Cisco AVVID partner believes meet the program's criteria for interoperability with Cisco networking technology.