Convergys and ClickFox Form Alliance for Application Hosting and Product Expansion

CINCINNATI - Convergys Corporation partnered with ClickFox, Inc.

The alliance between Convergys and ClickFox combines customer management, analytic capabilities, and technology to deliver a solution for assessing, optimizing, and implementing multi-channel customer experience improvements.

The alliance allows Convergys to integrate ClickFox's CBI modeling solutions into its Customer Management Professional Services offerings and enables ClickFox to use Convergys as a preferred hosting provider of ClickFox applications for ClickFox clients.