OAG Delivers Flight Status Through Speech Self-Service Offering From Voxify
ALAMEDA, Calif. OAG is providing flight status data through Voxify's Flight Information Automated Agent. The flight status information is delivered via the telephone to the customers of carriers and affiliated travel businesses.
OAG has been providing flight schedule information to business and leisure travelers via printed travel guides and more recently through their Web site and outbound email and SMS messaging. The OAG content management system is an independent source of domestic and international flight information including flight details for over 1,000 airlines and more than 3,500 airports. OAG receives current flight status information directly from the carriers as well as through information feeds from the FAA air traffic control systems. The Voxify Flight Information Agent is able to deliver current flight status information for every flight, regardless of carrier, in the continental US.
"As we continue to deliver on the promise of customer self-service, it's of vital importance that we put information into the hands of people in the most efficient way possible," says OAG director of strategic alliances, Isobel McKenna. "Voxify's Flight Information Automated Agent provides the best mechanism for distributing flight information to travelers around the world, through a medium that couldn't be more ubiquitous: the telephone."