iVoice Speech Enables Bergen County Utilities Authority

MATAWAN, N.J. - The Bergen County Utilities Authority of Little Ferry, N.J. has installed an iVoice Speech-Enabled Auto Attendant with directory service.

The county's Utilities Authority implemented a solution that includes iVoice Speech Enabled Auto Attendant with directory services installed in conjunction with the Avaya PBX phone system. By installing the iVoice Speech-Enabled Auto Attendant, the authority's customers can call in and speak the name of the department they are looking for and be transferred immediately.

SpeechTek Covers
Free
for qualified subscribers
Subscribe Now Current Issue Past Issues