Alivox Partners with 16NET

Alivox, a provider of automated language and accent identification software, and I6NET, a company specializing in interactive voice and video response (IVVR) technologies, today announced a working partnership that will benefit next-generation IP/3G telephony applications.
 
I6NET’s IVVR solutions combine traditional voice response with the advanced video capabilities offered by 3G handsets and SIP telephones, adding a new personalized dimension to voice-only calls and dramatically enhancing user experience. Alivox’s ALiS (Automatic Language Identification System) brings a new dimension to I6NET’s IVVR capabilities, enabling rapid multilingual response, thereby enhancing customer satisfaction and greatly reducing costs. ALiS can identify the language of an inbound caller in just three seconds; the call can then be immediately routed to I6NET’s platform.
 
 “ALiS provides a very rapid, high-percentage result in real time of the language or accent spoken, which makes it ideal for IVVR applications," said David Chisholm, director of business development at Alivox."The integration of our technology with the I6NET platform is a win-win for next-generation IP/3G telephony.”
 
Iván Sixto, CEO and business development manager of I6NET, called Alivox's ALIS technology "totally complimentary to our IVVR offering, and we believe the combination of our technologies has enormous potential globally.”