Voice Biometrics and Higher CSAT Scores!

Sponsored by Phonexia

Passwords can be discovered, reference numbers obtained, smartphones stolen. The only thing that always enables clients to verify their identity over the phone is the uniqueness of their voice.  Passive voice biometric verification allows clients to speak freely about their request—without forcing them to say a specific phrase—while their voice is analyzed seamlessly in the background to prove their identity as they are speaking. By enhancing multifactor authentication with passive voice biometric verification, clients can be verified seamlessly as they speak in just a few seconds.  Learn more now!