Use Voice Bots to Free Up Time for Important Tasks
Sponsored by Phonexia
In the past, it was believed that a website with a great UX design would reduce the number of basic requests call centers had to handle such as, “I cannot remember my PIN” or “I would like to open an account at your bank”. Of course, it has decreased them, but not as much as everybody would have liked. Sometimes, you simply cannot force users to change their behavior. Learn how by downloading this informational brochure!