Speech Technology eWeekly - March 30, 2011

Case Studies

Speech Is the True Blue Choice

Nexidia's QuickStart helps BlueCross BlueShield of Tennessee save more than $1 million a year

Speech Technology News

NICE Recording Technology to Bolster Security at DFW Airport

One of the world's busiest airports will add multiple solutions from NICE's broad security offering to its existing NICE implementation

Free Voicemail-to-Text from Yap Now Available for Android

Yap Voicemail app is now available to 10 million Android users with AT&T, T-Mobile, and Verizon.

Nuance FlexT9 Now Available for Android Tablets

Unique four-in-one keypad lets consumers speak, trace, type, or tap to stay connected.

Google's Contact Centers to Use ASC VoIP Recording Solution

EVOip VoIP recording solution will be implemented at facilities in the United States, Japan, China, India, and Australia.

Acapela Group Provides Voices for E-Doceo Online E-Learning Service

Acapela's speech synthesis will be used by the company for its online media store.

Dial2Do Powering SuperTooth HandsFree Assistant

New voice-activated email, SMS, Facebook, and Twitter service from SuperTooth launches.

RedPrairie Adds Vocollect VoiceArtisan Support to its 2011.1 Warehouse Management Release

Enhancement expands voice-enabled selection, put-away, replenishment, loading, and cycle-counting functionality.

Interact

Unhappily Ever After

A fable about the limits of expertise