Speech Technology eWeekly -
July 27, 2011
Verint Will Acquire Vovici
The combination will create a comprehensive VoC solution with multichannel analytics, including speech, social media, email, Web chat, and enterprise feedback.
Nuance Powers a Reservations Self-Service System for US Airways
US Airways is the first domestic airline to offer an intelligent service experience through natural language understanding.
The 2011 Implementation Awards
Speech Technology News
iSpeech Develops Audio Reader for Elsevier's SciVerse Applications
- Text-to-speech application enables researchers to listen to scientific articles on SciVerse ScienceDirect
Nuance Releases Dragon Dictate for Mac 2.5
Speech recognition application for Mac adds full support for Microsoft Word 2011, social media sharing, and formatting and editing features.
eXtrapola and Loquendo Create a Talking Newsletter for Italian Newspaper
With AudioFlash24, breaking news from IlSole24Ore.com is also available by voice, thanks to eXtrapola and Loquendo speech technologies.
New Resource on Speech Analytics Available
ContactBabel's guide to speech analytics is the first in a series of speech-related handbooks.
WestJet Turns to Voxify for Speech Self-Service
Voxify's Universal Managed Service for IVR extends contact center excellence at Canada's leading airline.
Nuance Powers Hands-Free Genius Button on New T-Mobile myTouch 4G Slide
T-Mobile's Genius Button gets even smarter with new voice-enabled wake up commands.
DrChrono.com Offers Medical Speech-to-Text Functionality on iPad
New iPad EHR app uses M*Modal's Speech Understanding technology to voice-enable its medical documentation platform.
The View from AVIOS
Speech Drives Safety Solutions for Cars
Distractions like texting and navigation systems call for safer user interfaces, and the industry is responding