Speech Technology eWeekly - May 30, 2012

Features

NICE Debuts First Session Recording Solution Based on SIPREC Protocol

Industry-driven session recording protocol enables standardized, consolidated, and simplified session recording capabilities.

Case Studies

Vonage Calls on Nexidia for Improved Contact Center Operations

Expanded quality monitoring reduces costs and improves agent training.

Speech Technology News

Nuance Launches Dutch Version of Dragon Medical 11

New features include EHR support

Cellcrypt Teams Up with Verizon

Companies collaborate to deliver secure mobile calling capabilities to U.S. government

Agero Advocates for Speech in Cars

The company calls on the NHTSA to include speech technologies in review of driver distraction guidelines for vehicle interfaces.

In Other Words

Blasts Heard Round the Globe

Smart marketers are getting personal.