Speech Technology eWeekly - August 22, 2012

Features

Voice Biometrics Grows Up

Preventing fraud is not the only benefit.

The Customer Moved My Cheese

Mulitmodality use and design success means understanding your customer.

Speech Technology News

Nexidia Unveils Updated Audio Discovery Products

Enhancements streamline search and review of audio and video evidence.

NeoSpeech Teams Up With ReminderXchange

Text-to-speech based offering provides voice reminder services.

Raytheon BBN Technologies Unveils AVOKE Analytics 4.0

New cloud solution makes it easier to optimize end-to-end call center experiences.

Google Voice Search Adds 13 Languages

100 million more speakers will now have access.

LumenVox Unveils New Version Of Speech Engine

Features include an upgrade to the Text-to-Speech server.

The Business Case

Mobility May Shake up the Service World

If mobile's not part of your operation, customers will go elsewhere.