Speech Technology eWeekly - February 06, 2013

Features

Oracle Buys Acme Packet

The deal adds session border control technology to Oracle's communications offering to speed the deployment of all-IP networks.

FYI

Nuance Plans a (Truly) Hands-Free Phone

Speech Technology News

NICE Launches Cloud-Based WFO Suite

The cloud-based offering addresses growing market demand and customer need for flexibility.

Honda and Acura to Integrate Siri

Siri Eyes Free technology will appear on select 2013 car models.

The Business Case

Improving the Customer Experience with IVR Analytics

Streamline the service process for end-to-end benefits.