Speech Technology eWeekly -
April 17, 2013
FYI
Overheard Underheard
10 Feb 2013
Speech Technology News
Verint Launches Audio/Video Solution for Public Safety Systems
11 Apr 2013
Unified technology improves critical investigations efficiency.
Servion Partners with Nuance Enterprise Division
15 Apr 2013
Relationship provides services for enabling customer self-service solutions.
IronVoice Launches Transcribe
10 Apr 2013
Solution provides human-sourced voicemail transcription.
ENCO Systems Selects HP Autonomy for Audio and Video Processing
09 Apr 2013
Closed captioning can be done any time of day or night using Autonomy's IDOL technology.
The Business Case
The Emergence of Real-Time Solutions for Contact Centers
10 Feb 2013
Improving the customer—and agent—experience with analytics and guidance.