Speech Technology eWeekly - July 25, 2006

Speech Technology News

RHL Selects NICE Perform

Contact center and business process outsourcer, RHL selected NICE Systems' NICE Perform to expand its existing NICE environment.

pulse Releases Support for Media Resource Control Protocol (MRCP)

MARKHAM, ON - Pulse Voice Inc. released support for the Media Resource Control Protocol (MRCP) for vendor independent integration to text-to-speech (TTS) and speech recognition (ASR) products.

Così Selects Angel.com for IVR Applications

MCLEAN, Va. - Così, Inc. selected Angel.com to create and manage a new phone-based, IVR-powered benefits enrollment line for employees.

SmarTone-Vodafone, Hong Kong, Upgrades and Expands Voice Portal with Intervoice Media Exchange

DALLAS - SmarTone-Vodafone, a provider of mobile services for Hong Kong, will be using Intervoice Media Exchange to upgrade and expand the company's existing interactive voice response (IVR) portal.

Paris AP-HP to Implement Philips SpeechMagic

VIENNA, Austria - Paris' hospital network, Assistance Publique - Hôpitaux de Paris (AP-HP), will implement Royal Philips Electronics' SpeechMagic.

Wizzard Software Introduces WizzScribe Speaker Independent for Linux

PITTSBURGH — Wizzard Software released WizzScribe SI (Speaker Independent) for Linux.

Cistera Networks Partners with Cepstral

Cistera Networks partnered with Cepstral for the integration of its TTS engine.

NCT Licenses Voice Technologies to Trilogy

NCT licensed its voice technology products to Trilogy Communications Ltd.

NICE Unveils New Capabilities for Compliance, Analytics, and VoIP

RA'ANANA, Isreal — NICE Systems released new capabilities including speech analytics, VoIP technologies, and a regulatory compliance and risk management suite.

IQ Services Partners With Dirigosoft

Interactive Quality (IQ) Services entered into a business partnership with Dirigosoft.

Intervoice Releases PersonalizeIT

DALLAS - Intervoice, Inc. released PersonalizeIT, a new offering from Intervoice Global Services that enables companies to personalize their voice self-service systems and subscription services.>

H-care's Human Digital Assistant and Loquendo Technology Revolutionize Web-Based Customer Care

H-Care will present its Human Digital Assistant platform, together with Loquendo at SpeechTEK 2006, the technology conference held in New York from August 7-10.