Speech Technology eWeekly -
May 11, 2016
Nuance Launches the Nuance Transcription Engine
Nuance Transcription Engine is capable of translating a minute of audio into text in six seconds.
Cyara Launches Virtual Agent
The new solution can test how efficiently contact center agents interact with desktop systems and apps. (Featured on SmartCustomerService.com.)
Speech Technology News
Aspect Previews Aspect Via
Aspect Via delivers native interaction management, workforce optimization, IVR, and digital self-service capabilities. (Featured on SmartCustomerService.com.)
Kayak Adds Voice Capabilities to Travel Search
Amazon Alexa users can now search flights, hotels, and rental cars, and more on Kayak.com with voice.
Melanoma Institute Australia Implements Winscribe Dictation
Melanoma Institute Australia selects Winscribe as its preferred provider of mobile dictation and digital dictation workflow management solutions.
AVST Wins Texas Contract
State cooperative signs AVST as technology provider for education and government agencies
Globitel Releases Workforce Management 2.4.1
Updates include a new Web interface and dynamic reporting. (Featured on SmartCustomerService,com.)
IBM Brings Watson to South Korea
IBM will add Korean to Watson's conversational languages and develop programs for its introduction into South Korea.