Speech Technology eWeekly - January 16, 2019

Features

Embedding Speech Biometrics on Devices

Voice biometrics just might be the next great hope in securing data and other content. But as people use their mobile devices for more and more, embedding speech biometrics on these devices becomes more important

Speech Technology News

Spext, Voice to Text Technology, Wins Global Startup Competition for Babson College-Affiliated Entrepreneurs

The Indian Angel Network announced that the winner of the IAN Global Startup Competition for Babson College affiliated entrepreneurs is Spext, a technology that turns recorded voice content into useful, editable content.

Universal Electronics Offers Smart Home Digital Assistant Platform with Embedded Voice Control and Branded Assistant Experience

By fusing UEI's Nevo Butler Smart Home Hub (powered by nevo.ai) with trulyhandsfree speech recognition from Sensory, UEI's customers are able to create powerful voice-enabled digital assistants that feature brand-specific wake words and cloud-free voice control.

The Alexa Conference Names the 2019 Alexa Award Finalists

The Alexa Conference, presented by podcast network VoiceFirst.FM, announced the finalists of the 2019 Alexa Awards. The winners will be announced during the upcoming conference.

Consumers Increase Adoption of Smart Home Devices, Interest in New Tech for Entertainment Purposes

Research from leading real-time insights company gauges US consumer attitudes, purchase intent and adoption of consumer electronics ahead of CES 2019.

Interact

Healthcare CX Is Increasingly Fraught, but Speech Tech Provides an Answer

AI-powered bots, armed with natural language understanding, are giving vital help to users navigating healthcare

Industry Voices

Using Voice Biometrics to Improve Customer Experience

Customer experience is at the heart of every brand, but one of the most frustrating experiences for customers often comes when they're contacting you. Voice biometrics may be able to help streamline and improve their experience.

Q&A: Why Chatbots Aren't Just for Digital Channels

What do you picture when you think about chatbots? A speech bubble on a screen? Maybe one of the many virtual assistant devices making their way into homes? Whatever the picture is in your mind's eye, it's likely it involves digital channels. But Scott Horn, CMO of [24]7.ai, says you're missing a big piece of the puzzle if you're only taking a digital approach to chatbots.