• 17787 Waterview Pkwy, Suite 300
  • Dallas TX 75252
  • USA


ABOUT CONCENTRIX: Different by DesignTM


Concentrix’s Digital Self-Service Solutions helps you design and deliver the experience your customers deserve. We help to give your customers the power of IVR and virtual assistants so they can interact with you in a natural, human-like way, benefit from real-time context and personalization across all channels, and avoid internal and external threats. Our unique outcome-based delivery model also helps you optimize your business outcomes and minimize your risk.

The Concentrix Intelligent Virtual Assistant platform allows customers to say what they need in their own words and complete complex interaction tasks that were never possible with outdated IVR technology. To learn more about the benefits of Conversational AI, read our white paper, “Conversational AI: Four Steps to an Exceptional Customer Experience”, in the upcoming Winter 2020 issue of Speech Technology magazine.

Additional offerings include:   Omnichannel, Fraud & Voice Biometrics, and Business Messaging solutions. For more details, visit our website at to learn more.  




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