NICE

Articles Mentioned

• The Contact Center Supervisor Workspace Gets a Makeover
• Speech Analytics Market to Be Worth $5.1 Billion by 2027
• 2023 Vertical Markets Spotlight: Speech Technology in Government
• The 2023 State of Voice Biometrics
• Speech Analytics to Hit $9.3 Billion by 2030
• NICE Launches Conversational CX With ChatGPT-Enabled CXone
• Speech Analytics to Be Worth $14.1 Billion by 2029
• Electronic Caregiver Launches Addison Assistant
• NICE Launches ElevateAI
• Polaris Eyes Robust Growth for Contact Center Analytics
• Voice Cloning: A Breakthrough with Boundless Potential
• Speech Analytics to Grow to $5.9 Billion by 2027
• The AI Contact Center Is Finally Here
• The Top Speech Technologies and Vendors: The 2022 Speech Industry Awards
• 2022 Speech Industry Award Winner: NICE Powers Contact Centers with AI
• NICE Secures Microsoft’s Highest Partner Designation with a Co-Sell Partnership for CXone
• Uncover Hidden Gems in Your CX Data with AI by NICE
• Analytics Is All the Rage
• Analytics Turns Its Sights on Interactions
• Conversational AI Is Becoming More Practical
• IVR Market to Reach $6.16 Billion by 2027
• Voice Biometrics Market to Hit $4.82 Billion by
• Call Center AI Market to Be Worth $4.1 Billion by 2027
• Voice and Speech Analytics to Grow by $1.73 Billion Through 2025
• Real-Time Speech Transcription Spells Out Contact Center Excellence
• The 2022 State of Intelligent Virtual Assistants
• The 2022 State of Voice Biometrics
• NICE Expands Partnership with Google
• Speech Analytics to Be Worth $4.5 Billion by 2026
• NICE Launches NEVA for Collection Adherence
• Call Center AI Market to Reach $9.95 Billion by 2030
• Voice Biometrics Market to Grow by $2 Billion by 2025
• NICE Integrates with Google Cloud Contact Center Artificial Intelligence
• Speech Analytics to See 22 Percent CAGR Through 2026, IMARC Expects
• Haptik Launches Enterprise CX Platform for Building IVAs
• Using Purpose-Built AI to Manage Consumer Complaints
• NICE Launches Customer Experience Interactions (CXi)
• NICE Launches RPA 7.5
• NICE Partners with Cloud9 on Voice Trading Solution
• NICE Launches Enlighten XO
• Three Key Considerations to Enable Objectivity, Upskill Workers, and Gain Buy-In for Change
• Speech and AI: From Tipping Point to Table Stakes
• 2021 Speech Industry Award Winner: Microsoft Buys Big with Nuance
• Voice Biometrics Market to Hit $3.9 Billion by 2026
• The Microsoft-Nuance Alliance: A Curative for Caregiver Conversations?
• Assessing IVAs: How Do You Determine Which One Is Right for You?
• Global Speech Analytics Market to Reach $4.1 Billion by 2027
• Custodia Partners with Cloud9 Technologies
• Strong Growth Expected for Voice Biometrics
• The State of Speech Analytics
• The State of Voice Biometrics
• NICE Launches NTR-X Interaction Recording
• NICE Unveils Enlighten Fraud Prevention
• Speech Analytics Market Expected to More Than Double in 5 Years
• Speech Analytics Market to Be Worth $3.8 Billion by 2025
• Automated Solutions Have Become Work-from-Home Agents, Too
• Companies Turn to IVAs to Deal with COVID Surges
• Strong Growth Expected for Speech Analytics
• Customer Support Predictions for 2020
• Video: Benchmarking Voice Assistants, Pt. 2: Basic Concepts
• 69% Find It ‘Creepy’ When They Receive Ads from Voice Assistants Based on Unprompted Conversations
• Video: How to Make Your VUI Inclusive
• Video: The Current State of Conversational Systems
• Five Tips for Managing Voice Data in the GDPR Era
• AI for Speech, Other Uses Primary Message from NICE Interactions
• Q&A: Dahl and Normandin Explore Conversational Technology Platforms
• New Uses for Speech Analytics
• Amid the AI Fervor, a Case for Automating with a Human Touch
• The State of Voice Biometrics
• Alexa Skill Assesses Whether You’ve Been Naughty or Nice
• Embedding Speech Biometrics on Devices
• Video: Rules-Based Chatbot Design, Part 2: Visual Representation and Support
• Chatting with the Rest of the World: Designing Multilingual Chatbots
• Speech Compliance Branches Out from the Contact Center into the Enterprise
• NICE inContact CXone Expands Artificial Intelligence Apps with Speech-Enabled Virtual Assistants and AI Chatbots from Omilia
• Garanti Bank Guarantees Customer Loyalty With NICE
• It’s Time for an End to ‘Speech-Disabled’ IVRs
• NICE COMPASS Adds Automated Call Extraction
• NICE Enhances NICE COMPASS with Automated System Health Checks
• NICE to Expand into Peru
• Robotic Process Automation Reduces Human Grunt Work
• Speech: The Solution for ‘What’ Ails You
• Bringing IVR to the Mobile Environment
• NICE Launches Satmetrix VoC
• NICE Provides Voice Biometrics to Indonesian Bank
• Strong Growth Expected in the IVR Market
• NICE inContact Introduces CXone Platform
• NICE Launches COMPASS Recording Compliance Solution
• Contact Center Analytics Market Expected to Double in Five Years
• Progressive Launches Voice App for Google Home
• NICE Extends Real-Time Authentication Solution Across Voice Channels
• The 2017 State of the Speech Technology Industry: Speech Analytics
• NICE Launches Nexidia Analytics
• NICE Launches Uptivity WFO for SMBs
• NICE to Provide IP Radio Recording for Los Angeles County’s Interoperable Communications System
• NICE Integrates with APCO 9-1-1 Advisor
• NICE Acquires inContact
• A Decade of Speech Technology Maturation
• The 2016 Speech Industry Star Performers
• The 2016 Speech Industry Star Performers: NICE
• NICE Actimize Launches Authentication-IQ
• Analytics Market Expected to See 22 Percent Growth
• NICE Introduces Engage 6.5
• NICE Partners with Speakerbus for Call Recording
• Can Visual IVRs Shift Popular Opinion in Speech Tech’s Favor?
• NICE Expands Partnership Program
• MarketsandMarkets Values Speech Analytics Industry at $1.6 Billion by 2020
• Keep Bad ASR Out of My New Dumb Car
• The 2016 State of the Speech Technology Industry: Speech Analytics
• NICE Introduces Total Voice of the Customer
• TELUS Studios Turns to Nexidia Dialogue Search
• NICE Acquires Nexidia
• NICE Brings Multichannel Recording to Skype for Business
• Nice Updates the NICE Engage Platform
• NICE Integrates VoIP Recording with AudioCodes SBCs
• Nexidia Dialogue Search Now Available on GSA Schedule Through immixGroup
• NICE Recording and Archiving Get's EMC's OK
• eBay Finds a NICE Way to Save
• Making the Business Case for Speech Analytics
• Tektronix Partners with Nexidia
• NICE Releases Audio Examiner
• Nexidia Receives an Emmy
• NICE to Provide Call Recording to Philly PD for Pope's Visit
• North America to Continue to Dominate the Speech Analytics Market
• National Aircheck to Deploy Nexidia Dialogue Search
• Nexidia Partners with Cicero
• NICE Systems Enables Law Enforcement to Analyze Recorded Speech
• The 2015 Speech Industry Star Performers
• The 2015 Speech Industry Luminaries
• The 2015 Speech Industry Star Performers: Nexidia
• The 2015 Speech Industry Star Performers: NICE Systems
• The 2015 Speech Industry Luminaries: Drew Lanham
• NICE to Provide NYC with Call Recording
• USAA and Nuance Create a Financial Virtual Assistant
• Firstsource Partners with NICE Systems
• NICE to Unveil Inform Audio Analytics
• CallMiner Introduces Eureka Fall 2015
• NICE Releases Complaints Management Suite
• Call Center Recording Market Sees Tremendous Growth
• NICE Engage Is Validated for Federal Government Use
• WRAL Turns to Nexidia Dialogue Search to Tap into Its Extensive Video Archive
• Nexidia Illuminates Captioning Solutions
• NICE Seeks to Develop WebRTC Standard
• Whose IVR Design Is It Anyway?
• Technical Support, Speech Technologies, and the Internet of Things
• Convergys Analytics and Nexidia Announce Partnership
• NICE Releases IVR Journey Analytics
• NICE Adds Speech Quality Check to Trading Recording Solution
• Nexidia Announces Dialogue Search v2.0
• NICE and BoomeRing Integrate Mobile Recording Solution for Regulatory Compliance
• Nexidia Begins Shipping QC v2.3
• North American Speech Analytics Market Is Expected to Top $614 Million in 2019
• Nexidia's Newest Release of Dialogue Search Supports Avid Interplay Production
• The 2015 State of the Speech Technology Industry: Speech Analytics
• Financial Services: Call Recording Answers the Regulators' Call
• Finding a Solution to Password Insecurity
• Nexidia Releases Advanced Compliance Management Product
• Nexidia Brings Neural Phonetic Speech Analytics to Audio Discovery
• Bedard Law Group Deploys Nexidia's AudioFinder
• Skype Translator Emerges in Preview Version
• NICE Joins the FIDO Alliance
• Speech Analytics Gets Real (Time)
• Speech Analytics to Grow 23.9 Percent Globally
• Nexidia and Vertex Business Services Partner to Transform Customer Experience for Utilities Suppliers
• NICE Trading Floor Recording Certified by Micrososft
• Vizrt Partners with Nexidia for Speech Search Capabilities
• PBS Implements Nexidia QC to Verify and Sync Captions
• Telestream Integrates Nexidia QC Caption Verification Tool into Vantage Workflow Automation
• Nexidia Releases Dialogue Search v1.6
• Nexidia Releases QC v2.3
• 3 Developing Speech Technology Trends for 2014
• The 2014 Star Performers
• Speech Tech Vendors See Opportunities in Closed Captioning
• Star Performers: Nexidia's Analytics Addresses 'Enormous Volume and Scale'
• Star Performers: NICE Unveils a Real-Time Authentication Solution
• Star Performers: Verint Enters the Voice Biometrics Market
• NICE Engage Lets Agents Meet Customers' Needs in Real Time
• The 2014 Implementation Awards
• ReadSpeaker Adds Document-Reading and Viewing Solution to Moodle
• Nexidia Bulks Up Latest Version of Speech Analytics Software
• Is Voice Biometrics Right for You?
• Big Data in the Contact Center
• NICE Delivers Real-Time Voice Biometrics to the Call Center
• Nexidia Integrates Dialogue Search with IPV Curator
• Qumu Integrates Nexidia SearchGrid into Its Enterprise Video Platform
• Nexidia Announces Nexidia QC 2.1 for Caption and Language Verification
• Speech Analytics Comes of Age
• Beyond Verbal Debuts Moodies Emotions Analytics App
• WSB-TV Using Nexidia Dialogue Search
• Banks Can Use Speech to Personalize Interactions
• Omnichannel Contact Centers Embrace Speech
• NICE Actimize Releases Benchmark Monitoring Solution
• Financial Asset Management Systems Selects Nexidia Interaction Analytics
• Primary Financial Services Selects Nexidia Interaction Analytics
• The 2013 Implementation Awards
• A Cautionary Tale of Technology Patents
• Speech Answers Compliance and Cost Concerns
• The 2013 Market Leaders
• Authentify Debuts xFA Voice Security Service
• Nexidia and FICO Partner
• The Evolution of Virtual Assistants
• Analytics and Compliance Increase Call Recording Investments
• NICE Launches Proactive Compliance Suite for Financial Institutions
• Singing the Praise of Speech Recognition
• NICE Launches Cloud-Based WFO Suite
• NICE Rolls Out Fraud Prevention Solution
• Nice Rolls Out Fraud Prevention Solution
• Prosodie Launches Speech Analytics Offering
• VUI Designers Know Cross-Channel Design
• Leveraging the Voice of the Customer Pays Off for Voxline
• Nexidia Inks Licensing Deal with Sonic Foundry
• Nexidia Releases Next-Generation Interaction Analytics Software
• Be Careful What You Wish For
• AAA Club Partners Chooses Nexidia
• DBS Employs NICE Interaction Analytics
• Nexidia Unveils Updated Audio Discovery Products
• Scotiabank Mexico Selects Nexidia Advanced Interaction Analytics
• The Customer Moved My Cheese
• ACMG Expands Relationship with Nexidia
• The 2012 Market Leaders
• The 2012 Implementation Awards
• Mobility May Shake up the Service World
• Mobile Customer Care Just Got Stickier
• Department of Justice Licenses Nexidia for Audio Review
• Nexidia Rolls Out Upgraded Version of Capture
• Nexidia Releases New OnDemand Program
• Nexidia Unveils Interaction Analytics
• NICE Debuts First Session Recording Solution Based on SIPREC Protocol
• Noble Systems Enhances Speech Analytics Suite with Agent Performance Measurement Tools
• NICE Debuts Analytics-Driven Real-Time Customer Interaction Management Offering
• Vonage Calls on Nexidia for Improved Contact Center Operations
• Make the Right Tech Request
• Crawford Media Asset Management Service to Integrate Nexidia Dialogue Search
• NICE Solutions Are Deployed At U.S. Customs Center
• Five9 and NICE Partner for Workforce Optimization in the Cloud
• Aspect and Nexidia Team Up
• American Customers Have a NICE Flight
• Speech Analytics: Turn Conversations into Dollars
• Navigant Joins Nexidia's Partner Program to Provide Audio Discovery
• Qumu Integrates Nexidia Dialogue Search Into Video Control Center
• Gerber Life Taps Nexidia
• Nexidia and First Advantage Partner to Offer Audio and Video Discovery
• Strong Growth Projected for IVR Market
• Nuance Acquires Bitter Rival Vlingo
• Nexidia and Teleopti Partner to Offer Agent Performance Management
• Dalet Speaks a New Language with Nexidia's Dialogue Search
• Turner Studios to Integrate Nexidia Dialogue Search
• Suite Evolution Drives Contact Centers
• Nexidia Pairs with kCura to Add Audio and Video Search to Relativity
• SpeechTEK 2011 Theme: We're Drowning in Data
• Nexidia to Release ESI 9.0
• Sensory Releases TrulyHandsfree Voice Control 2.0
• The 2011 Market Leaders
• Microsoft to Acquire Skype for $8.5 Billion
• SEC Implements Nexidia for Audio Review
• When Web Self-Service Fails, Customers Call the Contact Center
• CGS, NICE, and Presence Technology Team Up for Hosted Contact Center Solution
• Five9 and NICE Partner on Cloud-Based Analytics
• Microsoft Plans to Acquire Skype
• Speech Analytics Captures Consumer Sentiment
• NICE Recording Technology to Bolster Security at DFW Airport
• Workforce Optimization Gets Optimized
• What's In A Name?
• Speech Is the True Blue Choice
• Nexidia Expands Avid Relationship by Powering New PhraseFind for Media Composer
• NICE to Acquire CyberTech International
• W3C Solicits Comments on Multimodal Architecture
• Nexidia Partnerships to Expand Audio Discovery
• Arkansas Blue Cross and Blue Shield Selects Nexidia Enterprise Speech Intelligence
• Hands-On: An Interactive Display
• Reducing the Cost of Every Dialogue
• Contact Center Recording Systems Market Expected to Grow 55 Percent by 2015
• Contact Center Recording Systems Market Expected to Grow 55 Percent by 2015
• Speech: The New Must-Have Solution
• Nexidia Secures $23 Million in New Equity Funding
• Nexidia Introduces Managed Analytic Services
• CyberTech and Nexidia Forge Global Partnership
• AV3 ‘get’ For Apple Final Cut Pro Now Available for Download
• Speech Tech Names Its Annual Industry Awards Winners
• On the Scene: Speech TEK Europe 2010 — Speech Technologies Will Change the Web of the Future
• Market Leaders: Speech Analytics
• Market Leaders: Mobile Voice Search
• Implementation Award: Salt River Project
• NICE Acquires Eglue
• SpeechTEK Europe Keynoter Sees Changes Ahead
• Interactive Intelligence Enhances Communications-as-a-Service Offering
• AthletiCo Stretches Its Speech Installation
• Will Multimodal Kill the Speech Star?
• Delivering the Intangibles
• The Guitar and the Case of Opportunity Lost
• Nexidia and Ydilo Ink International Alliance Agreement
• Nexidia and AV3 Unite to ‘Get’ Video Search
• Nexidia and HyperQuality Partner for a More Powerful Customer Intelligence Solution
• Nexidia Launches ESI—Quality for Contact Centers
• Nexidia and Semafone Partner
• Excellus BlueCross BlueShield Selects Nexidia to Improve Customer Service
• Nexidia and Merced Partner to Enhance Contact Center Agent Performance
• Nexidia Launches ESI—Monitor and Agent Assist
• Property of ??????????
• Hello... Are You Still There?
• Nexidia Introduces ESI—Capture
• The 2009 Implementation Awards
• The 2009 Market Leaders
• Nexidia Introduces Nexidia ESP
• Nexidia Releases ESI 8.0
• First International Bank of Israel Implements NICE Interaction Analytics
• Gaining Insight over a Global Network
• Nexidia Adds Partners To Its Center of Excellence Program
• Automated Speech Analytics
• EveryZing Is Turning Up Searches for NBC
• Emerging Analytics Tools Could Cut Costs by 10 Percent
• Romancing the Caller [and the Customer]
• For the Best Hires, Retailers Hire Speech
• Speech Makes an Impact
• NICE Helps Customers Reduce Costs with Enhanced Virtualization and SIP-Based Capabilities
• NICE Systems Launches Quality Optimization
• CFTC Selects Nexidia for Audio Review
• Analyze This, with TelStrat
• Opening Keynote at Voice Search 2009 Looks to Future of Technology
• NICE Gains Romania’s Leading Telco as New Customer
• Submitted for Your Approval
• Implementation Strategies 2009
• Thoughts for the Men in Black
• Nexidia Launches Customer-Driven Center of Excellence
• Nexidia Bags MSNBC in Video Search Deal
• Nexidia Gets in Microsoft’s Video Feedback Loop
• Forensic Call Search Service Launches
• Alibaba.com Selects NICE Systems for its VoIP Contact Centers
• Russian Telecom to Enhance NICE Systems Implementation
• SpinVox Sends the Homily Home
• U.S. Utility Expands Use of NICE SmartCenter
• Dial West for Emergency Services
• NICE Introduces First Integrated Voice and Transaction Analytics Solution
• Overheard/Underheard
• Experian Partners with SmartReply to Improve Marketing Strategies
• Emotional Intelligence
• The Creepiness Factor
• Nexidia Is Newest Member Of Genesys Partner Program
• Nexidia Raises the Analytical Stakes
• The 2008 Implementation Awards
• The 2008 Market Leaders
• The 2008 Star Performers
• A Question of Geography
• Verint and NICE Resolve Patent Disputes
• Verint and NICE Lead the QM/Liability Recording Market
• Good Enough for the G-Men
• On the Road to Success
• Speech Fills the Docket
• Interactive Intelligence Dials an Upgrade
• CallSource Selects NICE’s Interaction Analytics
• Insuring a Smoother System
• Verint Wins Patent Case Against NICE Systems
• Mining for Meaning
• Collecting Calls
• CallMiner Awarded Speech Recognition Patent
• Telrex Gets SaaS-y
• Overheard/Underheard
• Collaboration Nation
• Voice Searching for an Interface
• What's the Use?
• Access Your Contact Center Data Anywhere, Anytime
• GoDaddy Gets NICE with Growing Contact Center Operations
• Idearc Media Dials Into NICE SmartCenter
• Scottrade Expands Its Use of NICE SmartCenter
• Speech Gets Social, But Do Users Want to Talk?
• Understanding Callers' Post-Holiday Anger
• Speech Used to Pimp News
• DIRECTV Expands its NICE SmartCenter Environment
• Solution Presents a NICE Way to Handle Cranky Holiday Calls
• Speech Analytics Partnerships Herald Technology's Growth
• Analytics Analyzed
• The 2007 Market Leaders
• The Characters You Meet in VUI Design
• Nexidia Offers Accelerated Speech Analytics
• Speech Technology Magazine Announces 2007 Industry Awards
• NICE Acquisition Adds Real-Time Transaction and Interaction Analytics Solutions
• New Voice-Recognition Technology to Improve Quality of Call Centers
• e-Banking Security
• Audio Search and Mining: A Look at Unstructured Data
• Vodafone Spain Drives Customer Satisfaction with Speech
• Banking on Voice Biometrics
• Aligning Customer and Company Goals Through VUI
• Lending.com Selects NICE Analytics
• Nexidia Partners with National Data Conversion
• Recordant Enters Agreement with Nexidia
• CUNA Mutual Group Selects NICE
• Fios and Nexidia Partner
• NICE and Avaya Extend Global Alliance
• NICE Unveils New Capabilities for Compliance, Analytics, and VoIP
• RHL Selects NICE Perform
• Nexidia Releases Speech Analytics Solution
• NICE Completes Acquisition of Performix Technologies
• Empirix Launches OneSight for Call Recorder Assurance
• Donna Fluss, Principal, DMG Consulting
• Detecting Emotion: Prevention Is Better Than Cure
• NICE Acquires IEX and Performix Technologies
• Metaphor Solutions Launches Plug & Play Web Site for Deploying Speech IVR Solutions
• NICE Releases Active VoIP Recording Solutions
• Nexidia Releases Latest Version of Nexidia Enterprise Speech Intelligence
• Larry Miller, President and CEO, TuVox
• Using Speech for Search
• WPS Insures Its Customers With Better Service Through Speech
• Detecting Emotion
• NICE Enters Strategic Relationship with Honeywell
• De Beers Mining Operations Selects NICE
• The Philadelphia Police Department Selects NICE Solutions
• Nexidia Releases UK English Language Model for Audio Search and Analysis
• Nexidia Launches New Business Unit to Expand into Rich Media Search
• Nexidia Launches Management Consulting Practice
• NICE Named Industry Leader by Independent Analyst Firm Frost & Sullivan
• 2005 Speech Solutions Winners
• Capitalize on Customer Conversations with Speech Analytics
• An Interview with James L. Flanagan
• Speech Technology with Impact - Speech Analytics Evolves a Step Further
• NICE Completes Acquisition of Dictaphone's Communications Recording Systems Business
• Nexidia Releases "Nexidia Enterprise Speech Intelligence 5.0"
• GECIS, GE Capital Affiliate Deploys Mass Production Implementation of NICE Perform
• Allsec Selected NICE and Avaya
• Speech Technologies Make Video Games Complete
• Transcription: What's It Good For Anyway?
• Eileen Rudden, Vice President of the Enterprise Communications Applications Division, Avaya
• Nexidia Releases NEXminer Enterprise 4.0 for Audio Mining and Speech Analytics
• Japanese Robot to Chat with Elderly
• ScanSoft Introduces Dragon NaturallySpeaking Medical 8
• Todd Mozer of Sensory
• Loquendo Launches Expressive TTS
• Nortel Networks Announces Key Customers and New Solutions
• Steve Pollock, TuVox
• Royal Philips Electronics Appoints Allongue
• It's All About the Caller
• In the Studio: Setting High Standards for Prerecorded Audio
• Nexidia Partners with NEC
• Nexidia Releases NEXminer Product Line
• Speaker Verification for Community Release
• Convera and Nexidia Partner to Deliver Integrated Audio Search
• Nexidia to Enable Audio Search for Yahoo! NetRoadshow
• Eric Giler, President, Brooktrout Technology
• Let's Get Creative!
• Listen Up! Big Brother is Talking to You
• Listen Up! Big Brother is Talking to You
• Toys That Have a Voice
• Peter Lawless, Vice President of Sales, and David Horowitz, Chief Scientist, Vox Generation
• Larry Lisser, Vice President of Sales & Marketing, LocusDialog
• Carriers & VoiceXML: Skin the Legacy
• DICTATION: How to Talk to Your Computer
• Continuous Dictation: New Voice Xpress Released
• HUMAN FACTORS
  Can Speech Improve Cell Phone Interfaces?
• Speech at CES; Test Driving Dragon's Naturally Mobile
• Money Talks: Speech in the Financial Market
• Free Speech: Philips Joins Continuous Dictation Race
• WYSIWYS: What You See is What You Say
• Speech's Holy Grail