NICE Nexidia

NICE Nexidia
  • 3565 Piedmont Road NE
  • Building Two, Suite 400
  • Atlanta GA 30305
  • USA

Profile

NICE Nexidia’s contact center strategy for analytics is to provide the world’s leading companies and organizations with the most flexible, scalable and personalized methods of tapping into the power of data. With omnichannel AI-enabled analytics at the journey level, interaction level, and behavioral level, organizations can leverage interpretive and predictive insights in real-time for informed decision making. Easy to use, out-of-the-box analysis and data visualization empowers every role across every business with focused insights to deliver optimal customer experiences – saving costs, driving revenue, improving customer loyalty, and maintaining compliance.

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