• 175 Broadhollow Rd, Ste 100
  • Melville NY 11747
  • USA
  • PH: 1-800-4VERINT or 1-770-754-1900
  • FAX: 1-631-962-9300
  • Website


Gain an Accurate, Complete, and Impactful Approach to Analytics

Verint® Interaction Analytics™ is a cloud-based solution that unifies unstructured voice and text data to create a complete picture of your contact-center interactions. The solution can help you see what’s driving customer sentiment across channels, and its proactive notifications help you take the actions needed to maintain a positive customer experience. 

With Verint Interaction Analytics, your organization can:

  • Increase customer loyalty and decrease customer churn.
  • Reduce operational costs and increase revenue.
  • Optimize agent and employee empathy and performance.
  • Improve processes and achieve better compliance.
  • Drill into interaction details with Speech Analytics and Text Analytics

As more and more interactions take place on digital channels like chat and text, the ability to view and analyze data from wherever your customers are contacting you is essential. Contact a Verint representative today for more information or to schedule a demo.

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