Verint

Verint
  • 175 Broadhollow Rd, Ste 100
  • Melville NY 11747
  • USA
  • PH: 1-800-4VERINT or 1-770-754-1900
  • Website

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Unify the Customer Experience to Drive Better Business Decisions

Understanding customer interactions and experiences across all channels is essential to your success. With Verint® Experience Management™, you can use customer experience (CX) data to create a holistic, cross-channel view of CX at scale. Capture, analyze, and act on customer and employee feedback in a closed-loop process across the entire organization. Standardize your approach to data integration, analysis, and visualization—and include behavior, attitudinal, and inferred inputs from your physical sites, apps, and contact center.

Our solutions can help you connect your data across departments in the entire organization and include:

  • Survey management
  • Voice surveys
  • Speech and text analytics
  • Predictive modeling
  • Digital feedback
  • Digital behavior analytics

Verint Experience Management™ solutions can enable you to actively manage and analyze various streams of CX data and use it to drive better experiences across key channels. Contact us today for more information or to schedule a demo.

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