Real-World Lessons from T. Rowe Price on Building Client Trust and Loyalty
TUESDAY, NOVEMBER 19 - 10 AM PT / 1 PM ET
Hosting critical business technologies in the cloud is nothing new — in fact, these days it’s the norm for most organizations. But some business functions — namely the contact center and customer service functions — are still lagging in cloud adoption. It’s time to catch up.

Join us for this live webinar as we explore why AI-powered, cloud technologies are thriving and how they can deliver the experiences that customers demand and the results that leadership expects — without breaking the bank. You’ll learn how cloud-based solutions can suit any company or business model, and:

-- The benefits of engaging a vendor for a fully cloud-ready IVR or digital solution
-- New approaches for DIY using cloud-based APIs to build innovative solutions for your mobile apps and digital channels
-- How to use cloud-based biometrics to authenticate customers and enable fraud detection
-- Why leading brands are turning to specialist organizations to run their contact center altogether via a Contact Center as a Service (CCaaS) model

Register Now to attend the webinar "4 approaches to Cloud AI for Customer Experiences."
PRESENTER
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Chris Caile
Senior Principal Product Marketing Manager
Nuance
 
MODERATOR
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Theresa Cramer
Editor
Speech Technology
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Audio is streamed over the Internet, so turn up your computer speakers!