|
TUESDAY, NOVEMBER 19 - 10 AM PT / 1 PM ET
|
|
|
|
Hosting critical business technologies in the cloud is nothing new — in fact, these days it’s the norm for most organizations. But some business functions — namely the contact center and customer service functions — are still lagging in cloud adoption. It’s time to catch up.
Join us for this live webinar as we explore why AI-powered, cloud technologies are thriving and how they can deliver the experiences that customers demand and the results that leadership expects — without breaking the bank. You’ll learn how cloud-based solutions can suit any company or business model, and:
-- The benefits of engaging a vendor for a fully cloud-ready IVR or digital solution -- New approaches for DIY using cloud-based APIs to build innovative solutions for your mobile apps and digital channels -- How to use cloud-based biometrics to authenticate customers and enable fraud detection -- Why leading brands are turning to specialist organizations to run their contact center altogether via a Contact Center as a Service (CCaaS) model
Register Now to attend the webinar "4 approaches to Cloud AI for Customer Experiences." |
|
|
PRESENTER |
|
Chris Caile Senior Principal Product Marketing Manager Nuance |
|
MODERATOR |
|
Theresa Cramer Editor Speech Technology |
|
|
|
Audio is streamed over the Internet, so turn up your computer speakers! |
|
|