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 Next Gen IVR
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Speech technology can truly bring the customer experience to life, but it takes a unique blend of creativity, and technology to do so. Learn how IVR analytics and monitoring capabilities, paired with a robust speech and authentication technology stack, can add improved reliability and containment. This will enable a high quality, personalized self-service customer experience within your IVR, as well as help to streamline information capture should a customer need to be passed to an agent for further resolution.
Ready to take your IVR and contact center to the next level by implementing Next Gen IVR?
Register Now to attend the October 29th webinar, Next Gen IVR.
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PRESENTERS |
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LaShawn Fugate
Publisher
Speech Technology |
Jeff Hopper
Vice President, Business Development
LumenVox |
Greg Stack
Senior Vice President
Speech-Soft Solutions |
Bob Cooper
CEO
Swampfox |
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