Envox Worldwide this week introduced Envox CT ADE 10, a major upgrade to its interactive voice response (IVR) development tool. Key enhancements in Envox CT ADE 10 include the ability to create IP communications solutions, including video messaging, SMS, and conferencing solutions, and compatibility with service oriented architectures through support for the VoiceXML, MRCP, and SIP standards.
"The expanded capabilities of Envox CT ADE 10 ensure that service providers and enterprises can dramatically lower the cost and decrease the effort needed to create cutting-edge voice solutions, such as revenue-generating video, voice and data services, IP-based IVR and contact center solutions, speech-enabled self-service solutions, and unified communications solutions," said Leo Casey, president and CEO of Envox Worldwide.
Created for use with Dialogic’s media processing, signaling, and switching products, Envox CT ADE is a rapid application development tool that enables developers to gain significant time-to-market advantages while maintaining full control over the Dialogic API. With Envox CT ADE, developers can create voice solutions that easily integrate voice, video, conferencing, and fax capabilities. In addition, Envox CT ADE is tightly integrated with the latest automated speech recognition (ASR) and text-to-speech (TTS) engines from Nuance Communications.
New features introduced in Envox CT ADE 10 include:
- A VoiceXML browser that supports VoiceXML 2.0 and 2.1 specifications;
- Support for the Media Resource Control Protocol (MRCP) 2.0 standard for automated speech recognition and text-to-speech;
- Send, play, and record capabilities to develop video messaging solutions with Dialogic’s Host Media Processing (HMP) 3.0 software;
- An increased number of ports per server for conferencing solutions that incorporate the Conferencing API included with Dialogic’s Host Media Processing Software 3.0;
- Expanded support for speech technologies from Nuance, including the Nuance 9 speech recognition engine and the RealSpeak 4.5 text-to-speech engine;
- Enhanced SIP capabilities for developing a wide array of VoIP-based solutions, with support for Secure Real Time Protocol (SRTP) and SIP Transport Layer Security (TLS); and
- Expanded SS7 support to include SMS communication through GSM MAP, allowing messages to be delivered to mobile phones through an SS7 network.